Everyone experiences rejection but rarely are we taught how to deal with it productively. And knowing how to deal with rejection is an important skill for everyone to have. Your first reaction will likely be defensive. No one likes to be told they’re wrong. When it happens to you, take a breath immediately and strive …
One of the challenges managers have is upleveling their skills most efficiently. Mentoring is one approach, but most of those relationships are up to you to establish and nurture, which can be time consuming. With the pace and volume of work, it’s very easy (even with the best of intentions) to deprioritize your own development. …
A guaranteed way to avoid issues with your career path is by taking responsibility for it. In the past, companies invested in developing and advancing their staff. It made sense since most people stayed with a company for a significant amount of time. Today it’s your responsibility to establish your career goals and then figure …
Question: I recently got knifed by one of my direct reports. She’s always complaining about something and not stepping up to the plate. We’ve had many conversations about what I expect from her but it seems to be falling on deaf ears. Now she’s gone behind my back and complained to senior management. What should …
As a manager, you are judged by how well you lead and supervise others. For high achievers this can be a very tough transition because you are being evaluated by how well others do their job and not just your own specific job skills. Imagine an excellent salesperson who gets promoted to sales management. All …
Question: In general my team is great. The issue is that their follow through is horrendous. They’ll inevitably miss deadlines even if they set them themselves. I’ve talked to them individually and as a group. They’ll do ok for a week or so and then it starts happening again. What should I do? S.C., Raleigh, …
The sheer volume of issues that come across your desk can easily narrow your day to going from one problem-solving situation to another. While helping your staff to solve their problems (and you are letting them solve their own problems, right?!) is one of your key deliverables, it’s important that you keep your thinking fresh. …
Question: I have a great team and a stellar second-in-command (SIC). However, my SIC is often overwhelmed and dissatisfied with what she sees as the “chaos” around her. I have offered help, resources, and a listening ear but nothing makes her happy. I don’t want her to leave. What should I do? B.B., Palo Alto, …
We all know people who are never on time (or never deliver on time) but why do we continue to be late when there are so many disincentives? One often overlooked factor is the personality type of the individual. According to a study in the journal of Human Performance, Type A people tend to be …
Many businesses are getting ready to start planning for 2018, which makes it the perfect time to check in on your progress achieving your 2017 personal goals. Are you on track? Or are you going to come up short unless you make some significant changes? If you’re in the latter camp, try these strategies to …
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