In their article, “The Price of Incivility” (Harvard Business Review, Jan/Feb 2013), Christine Porath and Christine Pearson note that much of workplace rudeness is due more to thoughtlessness than actual malice, and they suggest the following strategies for team leaders: Refrain from emailing—or for that matter, checking email—during team presentations and meetings. Give your attention …
The workplace is a reflection of society at large. One month post-election there have been anecdotal reports of workplace disruption, conflict, inappropriate behavior (bullying, sexual harassment), and general incivility. Behaviors that demonstrate a lack of respect and civility have very real negative business implications. According to the U.S. Equal Employment Opportunity Commission, the current incidence …
Paradoxically, this time of year can be hard on morale for many people. Often it’s because there are impossibly high expectations around the holidays. Or because people have looked back over their year and judged themselves to have fallen short. Letting discouragement seep into your day will help no one, and at times you’ll need …
Question: I’ve asked my direct report to train her replacement. Not because I’m getting rid of her but because I’d like to have her take on different tasks now that she’s mastered her job. She knows this. The problem is that she isn’t doing a good job training her replacement—in fact, I think she’s deliberately …
My direct report won’t train her replacement. Suggestions? Read More »
Most successful people are skilled in self-control. In psychology, a person is characterized as having either an internal locus of control or an external locus of control. A person with an internal locus of control believes that he or she can influence events and their outcomes (high self-efficacy), while someone with an external locus of …
Question: This is our busy season, which means that I can’t afford to spend time in all the time-wasting meetings we have. Most of these are standing meetings—what should I do? C.A., Houston, TX Answer: Regardless of whether it’s your busy season, I would imagine “time-wasting meetings” are not particularly effective, especially if they’re standing …
How can I limit my time in unnecessary meetings? Read More »
Title: Triggers Author: Marshall Goldsmith & Mark Reiter Genre: Decision-Making & Problem Solving Publisher: Crown Business Release Date: May 19, 2015 Pages: 272 Triggers is a good reminder that we are a product of our environments (mental, physical, spiritual, social, etc.) and that we have the ability to tweak them to improve our chances of …
Triggers: Creating Behavior That Lasts – Becoming the Person You Want to Be Read More »
Question: We are constantly short-staffed and HR tells me that there are no appropriate candidates. I find it hard to believe that there isn’t one person in our area that fits our needs. I work in a good company and our open positions are really good opportunities for the right people. When they do come …
Most of us pad deadlines just a little to give ourselves a bit of wiggle room in case our team is late providing needed information. However, setting a false deadline that leads to demoralizing behavior is an abuse of power. For instance, demanding an immediate turnaround on an important report and then ignoring it. You’re …
It happens to everyone. Everything is going well and then all of a sudden you’re in a slump and it seems nothing is working for you anymore. The danger is when you start to question your progress to date in the middle of a slump. It’s a slippery slope that can result in a lack …
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