Ask Amanda:

My peer is stealing my leads, wtf!

Question:
About a year ago we underwent a merger and any overlap between the companies was ironed out. However my peer is not playing ball and she is stealing my leads. My boss is aware but keeps telling us to “work it out.” I’m at my wits end—what should I do? J.K., Ann Arbor, MI

Answer:
First, I’d ratchet down the judgment (“stealing”)—it’s an assumption, wastes energy, and introduces a level of drama that isn’t helpful. It’s not clear what, if anything, you’ve done to resolve the situation. From your manager’s response, it sounds like s/he is looking for you two to come to a solution and inform him/her.

Ask your peer to lunch. Get out of the office and meet on “neutral” ground. Start by telling her that you wanted to talk to her about how you could work better with her. Speak totally from your point of view using “I” instead of “you” or “us.” It will give you a better chance of being heard and will limit misunderstandings.

Tell her how you believe the territories were split and that you were confused when she went to see Client X. It could sound something like this “When we merged I thought the territories were going to be split by geography vs. type of client. When you called on Client X, it surprised me. I thought it was worth a conversation since I never talked with you about what you were told. It’s in our best interests to make sure we’re clear so that our clients and prospects know who to call.”

Stay neutral and concentrate to understand where she is coming from. Use your sales skills to work out a compromise that works for both of you. Commit to checking in regularly to make sure that there are no misunderstandings moving forward. Once you’re aligned, meet with your manager as a team to inform them of your agreement. Ideally your manager is also your peer’s manager. If not, you’ll need to make sure both managers are looped in and in agreement.

If you're wondering why corporations act as they do or would like advice on how to navigate the corporate landscape, please Ask Amanda and submit your question here.

You are welcome to reprint this article as long as you include the following in its entirety: Reprinted from “Our Corporate Life®,” a biweekly ezine featuring practical tips and tools for navigating the corporate world. Copyright © MMXVII Amanda Mitchell and Our Corporate Life LLC All Rights Reserved. Subscribe at www.ourcorporatelife.com/subscribe

Amanda Mitchell is an executive coach and strategist specializing in helping senior executives deal with disruptive drama within their teams. An advertising agency veteran, she experienced first-hand the business implications of corporate drama both with her Fortune 500 clients and within the Manhattan ad agency she led. She founded Our Corporate Life (www.ourcorporatelife.com) to help executives solve the problems no one wants to deal with. She has been published in Bloomberg Businessweek, and quoted in Fast Company, CNBC.com, and Monster.com. She lives in New Jersey with her family.

Corporate Driver: Communication

Leave a Reply

Your email address will not be published. Required fields are marked *

*

Ordering FAQs

You’ve got questions – we’ve got answers!

What types of payment do you accept?

We accept Visa, MasterCard, American Express® and Discover credit cards. Our payment processing protocol complies with Payment Card Industry Data Security Standards (PCI DSS) to ensure that all credit card information is processed, stored and transmitted in a secure environment. If you prefer to pay by check or wire transfer please contact us.

What is your refund/return policy?

We stand behind our work. We know our products have the potential for transforming your career and life just as long as you do the work.

If you decide at anytime within the first month that your CD or DVD program is not for you, simply return your selection(s) for an exchange or refund equal to the price of the product(s). Please note our MP3 programs are non-refundable.

I can’t login to the Forum… or remember my password or username! What should I do?

Don’t Panic! Click here to reset your password. If you can’t remember your user name, you can search by email address. If all else fails, contact us and our techno-genius will help you.

Why won’t my CD play?

Check and see if the disc is labeled “data.” If so, put the CD in your computer. You should get an option to “open folder to view files” — if not double click on your CD drive to open the CD. You will find both audio and pdf files on the disc. Double click the audio file and your default audio player will open, import, and start playing the file.

I didn’t receive my download link – what gives?

We know how frustrating it can be when you order an instant download and it’s not available instantly! Make sure clientcare@ourcorporatelife.com has been added to your safe–sender/whitelist and check your spam/junk folder. If you still can’t find it, please contact us and we’ll respond as soon as humanly possible!

Do you offer group or volume discounts for seminars, live events, and bulk purchases?

We customize our pricing based on a number of different variables. Once we understand the scale and scope of your request we would be happy to provide an estimate. Please contact us to discuss your needs in more detail.

×

Taking Control of Your Career® Bootcamp Content Overview

Our Bootcamp is designed to get you back to feeling like yourself fast. To avoid overwhelm, we cover critical topics sequentially so you can make small changes quickly and experience immediate results.

1. New Beginnings

We start by creating a clear picture of your desired outcome and showing how feeling stuck can benefit you. You’ll also learn how to increase your physical and mental energy and a quick (less than 5 minutes!), easy way to improve your mood.

2. Setting Yourself Up For Success

It’s easier to succeed when your environment completely supports you. You’ll learn how to easily analyze yours and bring it into alignment. We’ll also cover techniques for viewing your work situation in a neutral, productive way–allowing you to move within it effortlessly.

3. Values & Standards

Values impact your behaviors, decisions, relationships and direction in life. Yet your values are often not aligned with your workplace. Standards are what we honor because we believe they will lead us to our goals. Logically you’d think high standards would result in a superior result but just the opposite often occurs. In this session we’ll cover how to maintain your standards when they’re not shared and how to stay true to yourself without making it an issue for others.

4. How Your Best Intentions Work Against You

If you’re like most achievers, you welcome and thrive on responsibility. Sometimes, however, your life can feel like one long “to do” list leaving little time to figure out what is working – or not – in your life. We’ll cover how to retrain your teammates, how to redefine your role and the concept of “responsibility without authority” – having one without the other makes success impossible.

5. Core Beliefs

Understanding how personal beliefs drive behavior is critical to freeing you from feeling trapped. This is a deeply personal and important aspect necessary to move into action. You’ll learn how to uncover the core belief that is out of alignment and the 5 step process you can use to replace it.

6. Who is in Control of Your Life?

Control is like catnip to high achievers – we all want it. But surprisingly few exercise control in the one area where they actually have it. This cycle of relentlessly trying to get control over an uncontrollable situation is exhausting and self–defeating. Resetting expectations so you can focus on fulfilling activities will provide the energy you need to regain your perspective and take action.

7. Setting Boundaries

If you’re surrounded by those who constantly violate your boundaries it will create conflict, drama and drain your energy. When you set and maintain appropriate boundaries you will experience an almost immediate reduction of stress. We will review the 5–step boundary setting process; discuss how to hold the line without alienating others or compromising your standards, and the implications of not being able to say “no”.

8. The Path Forward

Your work each session will have helped you uncover your personal traps and provided strategies for overcoming them. We’ll do a quick review and focus on how to use your strategic plan so you’ll never get in this situation again. We’ll also review how to appropriately take responsibility, how to manage workplace expectations and perceptions and the best habits for self–management when “overwhelm” strikes again – as it inevitably will.

×