Good Intentions, Bad Outcome

A long holiday break allows us to regain our perspective. Looking back at all the “crises” and issues that drove me crazy last year has been enlightening. I’ve found that in many cases I created my own misery by not clarifying expectations, not communicating effectively, and letting deadlines slide because “everyone is so busy.” Not only did I do the wrong thing for myself, I did the wrong thing for the business. That’s what is so insidious about corporate suffering—you think you’re doing the right thing but all your good intentions end up exacerbating the situation.

Corporate suffering is the bane of the workplace. It costs time and money, wastes resources, and can ruin attitudes. There’s no upside. But most companies don’t recognize corporate suffering as a specific problem to address. Instead they put effort against eliminating the symptoms of corporate suffering, like process inefficiencies. And we all know what happens when you address just the symptoms. Yep, the “disease” is still there.

This year, my New Year’s resolution is to do everything I can to raise awareness of corporate suffering and educate both companies and individuals on causes and solutions. Won’t you join me?

Amanda Mitchell is an executive coach and strategist specializing in helping senior executives deal with disruptive drama within their teams. An advertising agency veteran, she experienced first-hand the business implications of corporate drama both with her Fortune 500 clients and within the Manhattan ad agency she led. She founded Our Corporate Life ( to help executives solve the problems no one wants to deal with. She has been published in Bloomberg Businessweek, and quoted in Fast Company,, and She lives in New Jersey with her family.

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