May 13, 2014 • Volume 5, Issue 10 • ISSN: 2154-3240

In This Issue

♦	Feature Article: Taking Care of Yourself in a Crisis
♦	Ask Amanda: How can I keep touchy–feely clients at bay?
♦	Practical Tips: Rock On

Taking Care of Yourself in a Crisis

When there’s a crisis at work it’s critical that you care for yourself physically, mentally, and emotionally. It will be a true test of your self-mastery because you can’t achieve your leadership aims if you sacrifice yourself.

In The Practice of Adaptive Leadership, coauthors Ronald Heifetz, Alexander Grashow, and Marty Linsky have identified five strategies to adopt...
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	Release perfectionism, target consistency.

Practical Tips: Rock On

A new study from Ergonomics Inc. supports the fact that soothing music can calm you down and improve overall performance. If you like to play music at work, save the chart toppers for mindless tasks because the research also found that high-energy music competes for your concentration and makes work more difficult.

I’m not a touchy-feely person and it seems out of control to me that every time I see clients, or say good-bye to them, there’s kissing and hugging. How can I stay inside my comfort zone without alienating these well-intentioned but far too friendly displays of affection? J.B., Secaucus, NJ

This is a sticky situation, given that the “offender” is a customer. The good news is that you have clearly established a very high level of trust and intimacy with your clients. In your case, there’s too much risk in trying to gradually pull back because your clients could misinterpret your behavior and jump to inaccurate conclusions.
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Recommended Resources

Do you know how to say "No" at work? Do you wish you could say it more but are afraid of the consequences? Then you need to check out our 2-CD set: Saying No Without Losing Your Job.

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About: Our Corporate Life LLC (OCL) is a company that offers a new system for reducing unnecessary workplace suffering caused by the organizational, interpersonal, and ethical issues of our time. It is founded on the belief that acting humanely and achieving business success are always compatible. Working with both companies and individuals, OCL helps create solutions that enable corporate employees at every level to optimize profits while thriving in the workplace.